Overcommunicate at Your Own Peril

Overcommunicate at Your Own Peril

EPISODE 87 | Guest: Andrew Brown, co-founder of the Academy of Business Communications

Email, chat, WhatsApp, Zoom, Teams, town halls, meetings, intranets, digital signage – it can all feel overwhelming. As the number of messages we receive every day grows, as well as the number of technologies and channels we have to master, it’s more important than ever that organizational communications be deliberate, well planned and focused on outcomes. Companies that overcommunicate, though well intentioned, risk demotivating or alienating their employees.

 Andrew Brown from the Academy of Business Communications takes us through some of the most common traps that companies fall into, and explains that overcommunicating is about much more than just volume.

 - Understand why people feel you’re overcommunicating (it’s not just volume)

- Learn how trust and authenticity can cut the number of communications needed

- Hear what executives, supervisors and employees need to do better

- Discover how crucial listening is – both one-on-one and in groups

- Get tips on how to make your communications more impactful

 

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